Get paid online
Connect your own Stripe or Razorpay and every invoice link gets a Pay button. Paid invoices are marked by themselves.
When your business has connected its own Stripe or Razorpay, the link of every issued invoice becomes a payment link. The customer opens it, chooses Pay, pays on Stripe's or Razorpay's secure page, and comes back to the invoice. The invoice is then marked Paid by itself, and the person responsible for it is told.
Connect a provider (owners and admins)
Open Business, Connections. See Connect Stripe and Connect Razorpay.
What your customer sees
- A Pay button for each provider you connected, for the balance due at that moment. If they paid part by bank transfer first, the button asks only for the rest.
- Your bank details stay on the page as another way to pay.
- After paying, the page says Payment received, confirming for a few seconds, then Paid. Thank you.
Where the money goes
Straight to your own Stripe or Razorpay account, and from there to your bank, as usual for that provider. Viremail takes no fee, and card details never reach Viremail or you. Each provider's own fees apply.
Refunds
- Open the invoice, find the payment under Payments and choose Refund. You can refund all of it or part. It asks for your password again.
- A refund made in your Stripe or Razorpay dashboard shows on the invoice by itself too.
- For a VAT invoice, issue a credit note as well: see Correct or cancel an invoice.
Payments taken online can't be voided; they can only be refunded. A customer's dispute or chargeback is answered in your Stripe dashboard, and Viremail tells your admins when one opens.
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